1. Shipping and Processing

1.1. We strive to process and ship your order as quickly as possible. Orders are typically shipped within 1 - 4 business days of receiving the payment, unless otherwise stated.

1.2. Please note that processing times may vary depending on the type of product and current stock status.

1.3. If there are any unexpected delays related to your order, we will notify you in a timely manner and work with you to find a solution.

2. Shipping Methods

2.1. We offer various shipping methods depending on your location and the nature of the products.

2.2. You can view the available shipping options and the corresponding shipping costs during the checkout process.

2.3. Please be aware that some products may have restrictions regarding shipping locations. Verify that your address falls within the coverage area before placing your order.

3. Delivery

3.1. The estimated delivery time varies based on your location, the selected shipping method, and current circumstances.

3.2. We are not responsible for delivery delays caused by factors beyond our control, such as courier delays, natural disasters, or other unforeseen events.

3.3. Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery.

4. International Shipping

4.1. For international orders, import duties, taxes, and customs fees may apply. These charges are not included in the product price or shipping cost and are the responsibility of the recipient.

4.2. Please note that customs restrictions and regulations may apply to certain products, depending on your destination country.

5. Lost or Damaged Shipments

5.1. In the event of loss or damage during transit, please contact us as soon as possible so that we can investigate the situation and find an appropriate solution.

6. Pick Up Point Disclaimer

6.1. When a delivery pick-up point is selected, customers are responsible for timely retrieval of their packages.

6.2. We are not liable for packages returned due to non-pickup, and customers will be required to cover the reshipment costs if they wish to receive their order again.

6.3. It is the customer's responsibility to ensure prompt collection of their package from the designated pick-up point.

6.4. Customers failing to pick up their package will receive an email reminder to retrieve their order promptly.

7. Contact Information

7.1. If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us at info@finity-case.com.


27-7-2023